Shipping policy
Shipping Policy: The Pookie Parcel Protocol
How to Order (aka, How to Make Your Life Easier)
Step 1: Add to cart.
Step 2: Hit âOrder Now.â
Step 3: Sit back, relax, and let us do the work.
Are There Any Shipping Charges?
Yep - just âč100 for all orders across India. Your package will reach you in 7-8 working days (weekends and bank holidays donât count because, like you, we deserve a break).
Since we work with external shipping partners, shipping costs are non-refundable once your order has been delivered.
Do You Have Express Shipping?
Not yet :( If youâre hoping we can fast-track your order, we love the optimismâbut our supply chain has multiple steps and moving parts, which means as much as we'd love to accommodate individual requests, rushing orders just isnât in the cards for this tiny team rn. So letâs all take a deep breath and embrace the art of patience together. đ
What Happens After You Hit âOrder Nowâ?
Once your order is placed, we pack it with love, send it through a quick quality check, and hand it over to our courier partners. If they need to adjust delivery timing or clarify your address, theyâll reach out to you directlyâso keep an eye on your phone!
Whereâs My Order?
Check your email! Youâll receive a confirmation message with a tracking link so you can obsessively check its progress every hour (donât worry, we do the same).
Ordered Multiple Items?
We get it - you wanted everything. So, weâll ship all your goodies together once theyâre ready. This way, you only pay for shipping once, and we do our tiny part in saving the planet.
How Long Till Your MOS Merch Arrives?
Expect your order within 7-8 days across India. We know you canât wait to flex your new fits, and trust us - weâre just as excited for you to get them!
International Shipping?
No, we donât do international shipping. And please donât ask us when we will. (Written by a very overwhelmed MOS team member who cannot handle another DM about this đ°đ«Ł)
